Sheet S-10 · WISECUT tube machines
Tube Laser Cutting Sample Service
Test your own tube before you decide. Free proofing is on offer on request: you send the tube and the drawing, we cut, you judge the cut.
AWhat to send
- Tube samples at least 600 mm long, with 3 or more pieces of each specification.
- The part drawing, with the cuts, holes and notches you need.
- Material, section and wall thickness.
Tell us first through the form or by email, and we confirm the delivery address for the samples.
BWhat happens next
- Send. The enquiry first, then the tube samples.
- We cut. Free proofing, on request.
- You judge. Check the cut against your drawing before you choose a machine.
CService we describe on our website
Stated in our own words, not as contract terms.
- Remote diagnosisOur website states remote diagnosis is available around the clock, 24/7.
- On-site engineersOur website states engineers can reach customers worldwide within 48 hours. This is a stated service target, not a contractual term.
- Drawings and renderingsWe prepare customised machine drawings and renderings for your project.
- English after-salesAfter-sales support in English, 7 days a week.
- Training and remote supportOperator training and remote support for commissioning and daily use. Engineers plan one to two visits a year, as needed.
- Lifetime software upgradesSoftware upgrades are free for the life of the machine.
- Genuine consumablesOriginal consumables supplied for your machine.
DDelivery, payment and warranty
As stated on our website. Confirmed in each quotation.
- Delivery time
- Usually within 30 working days after the advance payment is received (website statement; confirmed per order in the quotation).
- Payment
- Typically 50% T/T before production and 50% before delivery (website statement; final terms in the quotation).
- Warranty
- A global warranty is available for the laser source. The warranty period is not published and is confirmed in the quotation.
Arrange a sample cut
Tell us the tube, the material and the part. We reply with where to send the samples.